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We can arrange quarantine and customs clearance in Australia and at any port of destination around the globe
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International Pet Travel Services

What We Do

Welcome to PETS - Your Premier Choice for Pet Travel Overseas

PETS - Pet Express Transport Services has been your trusted pet transport specialist in Australia since 2003.

For the past 15 years, we have provided quality pet transport service to our customers in Australia and across the globe. With a team of dedicated and professional staff, a comprehensive partner network spanning right across Australia and offices in Melbourne and Sydney, you can be assured that we can assist you with all your import, export and local pet travel needs.

We provide our clients with reliable and cost-effective international dog transport and internal cat transport services while maintaining the highest standards. Pet Express Transport Services will always put the welfare of animals above all else.

Our PETS Transportation Services

Pet Transport Services

Australia's Leading Pet Transport Company

International Pet Travel

At Pet Express Transport Services (PETS), we are the leader of international dog transport and international cat transport services in Australia, with nearly two decades of seamless services.

Clients trust us to relocate their pets to international destinations, making our services ideal for their requirements.

PETS has earned a stellar reputation as a premier service provider, recognised for meticulous planning and careful consideration in every international pet transport. Navigating different countries’ varying export and import rules, we ensure a seamless and stress-free experience for your furry companions.

Did you know that transporting pets overseas involves adhering to numerous airline and quarantine protocols? At PETS, our team boasts extensive expertise and decades of experience, making us the trusted choice for smooth international pet transport services in Australia and beyond.

We care for every detail when you entrust your beloved pets to us. From meticulous planning to effective communication, we handle all aspects of the transport process. Our commitment extends to providing regular updates, ensuring peace of mind for you while you embark on your journey.

international pet transport

Our Team - Pet Travel Specialists

At PETS, we are experts passionate about providing the highest quality pet transport in Australia services. We take care of everything related to pet travel, including setting the right temperature and pressure in the cabin to ensure your beloved pet’s positive well-being during the transit.

A Department of Agriculture and Water Resources (DAWR) veterinary doctor should examine pets leaving Australian soil for a health check-up before they travel. This is why we choose the services of the most experienced and reputed DAWR veterinarians to adhere to our high-quality service standards.

Our International Pet Transport Service

Our international pet transport services in Australia include the following services:

  • Flight booking – we book the most direct route possible.
  • Comprehensive itinerary.
  • Detailed information about the guidelines and procedures of customs and quarantine of the destination country.
  • Arranging the required import permits.
  • Boarding.
  • Supply of an airline-approved pet travel kennel – includes a Stay Dry Fleece, funnel, and water container.
  • Collect your pet from your doorstep in our spotless, air-conditioned vehicle specially built for animal transport.
  • Veterinary services, blood tests, and vaccination are based on the import permit regulation.
  • Flight check-in.
  • Customs and quarantine clearances per the destination port if required.
  • Transport your pet from the destination airport to your new property if required. Round-the-clock customer support during the pet transport.

Transporting Pets Overseas to Popular Destinations

While we offer pet transport services to all major international destinations, our customers frequently choose us to move their pets (cat & dog) to the following destinations:

  • Pet transport from Australia to Europe.
  • Pet transport from Australia to Asia.
  • Pet transport from Australia to the USA.
  • Pet transport from Australia to New Zealand.

Are you concerned about the cost of international pet travel from Australia to destinations like London or even China? Don’t fret! We are dedicated to providing Australia’s most affordable International pet transport solutions, and our pricing policy is highly competitive. Call us at 1300 073 839 to know more about our pet travel overseas services.

We Have Successfully Flown Thousands Of Pets To The Following Cities

Atlanta Auckland Dallas Dar Es Salaam Delhi Doha
Dubai Frankfurt Guangzhou Helsinki Newcastle Ho Chi Minh City
Hong Kong Islamabad Istanbul Jakarta Johannesburg Kuala Lumpur
London Los Angeles Manila Miami Mumbai New York
Osaka Oslo Paris Rio De Janiero Riyadh Rome
Santiago Shanghai Singapore Taipei Tel Aviv Tokyo
Vancouver Zurich & Many More

Have any questions?

Thank you very much for your interest in our company and services. If you have
any questions, please write us a message now and we'll get back to you as soon as possible.

    Frequently Asked Questions

    How & where do pets travel on jet aeroplanes?

    All pets travel in IATA standard and airline approved travel kennels. They must have enough room to stand up, turn around and lie down comfortably in the kennel. These kennels are available in Plastic and wood, and all include a water bowl. Pets travel in a temperature and pressure controlled cabin in the aeroplane dedicated to pets; they have same atmosphere here as the passengers do above.

    Can I take my pet in the passenger cabin or as an excess baggage?

    You can only take pets in the passenger cabin in some countries; this is not allowed in Australia. Pets can be booked as excess baggage on some domestic flights with n Australia. All pets in Australia travel in a temperature and pressure-controlled cabin within the aeroplane dedicated to pets. All pets must travel in airline-approved travel kennels.

    How long before the flight do the pets need to be at the airport?

    Usually 90 minutes prior to the departure time for domestic flights within Australia and 3 hours prior to the departure time for international flights.

    Who looks after pets before and during their flight?

    Prior to boarding, pets wait in the airline’s warehouse facility, separate from other cargo to minimize stress. Pets get priority service; they are put on the flight last and taken off first. During flights, airline staff are not permitted to access travel kennels.

    In the case of long-haul flights, pets are checked by airline ground staff during transit, and their water bowls are refilled. Due to quarantine regulations, animals are not permitted to be taken out of their travel kennels. If any pet appears unwell, a veterinarian will be called to assess the pet and provide treatment as required (the fees relating to any treatment will be discussed and charged to the owner).

    On some long haul flights, comfort stops are also available, during these comfort stops, Pet Express Transport Services can arrange for your pet to have a walk and a play, be groomed or to stay at an animal hotel so that they can rest up before their next flight.

    If you have any other questions relating to the above, please get in touch with our experienced travel coordinators for further information.

    Can my pet have food before and during the flight?

    We recommend that your pet should not eat within the 4 hours before their check-in time for domestic flights and within 7 hours before their check-in time for international flights; this is to avoid any potential travel sickness. Meals are not permitted during the flight; however, all pets can access clean drinking water.

    Can we put bedding or toys inside the crate?

    You can put bedding or toys inside the travel kennel as long these items do not take up too much room. Please avoid small toys which can be a choking hazard. Please note that on international flights all bedding and toys are removed and destroyed upon arrival in accordance with the quarantine regulations of most countries.

    Can we or should we sedate our pet?

    We do not recommend sedation for any traveling animal. Pets should travel in a natural state unless it is deemed necessary by our/your Vet . Sedation can be more stressful for pets when they wake up in a totally new environment. Sedation can also lead to dehydration which can be dangerous. If you are concerned about how your pet will travel, our vets are available for consultation prior to international flights.

    Can we send collars and leads with our pets?

    Yes, but collars and leads are not allowed inside the travel kennel, we can only attach them to the outside.

    If you have any other questions, please contact our experienced consultant for further information.

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    Our Partner

    Aircalin
    Air Canada
    Air Niugini
    Air Vanuatu
    Americal Airlines
    British Airways